Serviced Apartments – Your Questions Answered
What is a serviced apartment?
A serviced apartment is just that; a fully furnished apartment available for both short and long-term stays. Housekeeping services are available, and the apartment is well-equipped with all hotel-like amenities.
Are serviced apartments staffed?
Our serviced apartments have staff on-hand to assist you during your stay. All of our apartments have a 24-hour guest services team, who can be contacted in case of emergency, or if you have a query regarding your accommodation.
Are they secure?
Yes, guests will have private access to their apartment, and many of our apartments have secure entry systems.
What is included in the rate?
The rates on our website are per person per night, and include all utilities and local taxes. Rates also include internet access and car parking, however this varies from property to property. Extras may include additional beds and additional cleaning services. Serviced apartments are typically more cost effective than hotels.
What facilities are available in the apartment?
All of our apartments are fully furnished and have a kitchen/kitchenette, and a private bathroom. Facilities vary between apartments, and details can be found on each apartment listing.
Are the photos on the website of the actual apartment I will stay in?
The photos on our website are provided by our trusted apartment operators, and are a representation of the apartment you will stay in.
What’s the difference between a studio and a one-bedroom apartment?
A studio apartment has combined living and sleeping space. Unlike a hotel room, it features a kitchen or kitchenette and separate bathroom. A one-bedroom apartment has a separate bedroom, and a kitchen, bathroom, and living room.
Is there a minimum or maximum period for a booking?
Most of our apartments do not have a minimum or maximum period for a booking. If you send a booking enquiry with the dates you require accommodation, one of our specialists will advise you with the best options available.
If I want to book a serviced apartment for several months, will I have to pay for the whole stay when my reservation is confirmed?
For extended stays and bookings for several months’ accommodation, we can arrange monthly invoices. For corporate clients, we tailor invoices to suit your organization’s requirements and procedures.
Do I have to pay a deposit?
The terms and conditions vary between apartments, but some form of security deposit, or credit/debit card details, are required prior to or on check-in. If you have a query regarding a security deposit, do not hesitate to get in touch with us. Details of the payment procedure, security deposit, and cancellation policy for each apartment are included on every booking confirmation.
How is housekeeping and linen change arranged?
Our apartments provide a daily or weekly housekeeping service, which includes fresh linens and towels. We also offer an additional cleaning service, which may be chargeable.
What happens if I have a problem during my stay?
All of our serviced apartments have a 24-hour emergency contact, and a guest services team who can be reached at any time. Additionally, our team of accommodation specialists will be on hand to help for the duration of your stay.
CONCLUSION
Serviced apartments are an ideal hotel alternative. As well as offering more space, privacy, and flexibility than a hotel, they are typically more cost-effective. You can enjoy the freedom of a home away from home, with the added convenience and luxury of serviced accommodation. Contact Us Today!
How Self-Catering Apartments Redefine Travel
Choosing a place to stay when on a trip, whether for business or pleasure, is a big decision. The type of accommodation you choose can help to define the quality of your stay. In recent years, self-catering trips have seen a surge in popularity, with serviced self catering apartments among one of the most popular options. As their popularity continues to rise, self-catering apartments are helping to redefine travel. Here’s how:
They offer greater flexibility
In today’s world, our requirements and needs are constantly changing, and with that comes a need for flexibility. Our technology-driven lives are fast paced, and no longer operate within normal working hours. Self catering apartments appeal to our need for flexibility. Hotels can often restrict guests, dictating the hours during which they should dine and by what hour they should be back in their room. Self-catered apartments allow guests to come, go and dine as they please, on their terms. Little wonder then that figures show serviced apartments have outperformed the hotel industry by 40%.
A greater adaptability
Self-catered apartments are often more adaptable to the modern family’s needs. They have the potential to offer more accommodation options than the traditional room set ups offered by hotels. For example, a self-catering apartment may be more suitable for a family travelling with an elderly relative who they want to keep close, for example, or for an extended family travelling together. They also offer a ‘home from home’ experience, including pleasant surroundings and facilities, which is a key driver in their popularity today.
They offer a ‘home from home’
Since the Covid 19 pandemic, travel habits have changed significantly. Once the world reopened again, serviced self catering apartments were seen as a great solution for travelers, offering a clean, hygienic and contained space for an individual or group. This then became the catalyst for people to realize the many benefits of self-catering apartments and continue to use them in the post-pandemic world. One of the key benefits is the ‘home from home’ experience they offer with not only the ability to come and go as guests please but also the addition of a more relaxed form of accommodation, complete with home comforts such as hairdryers, towels and TVs.
They are cost-competitive
Self-catering apartments are often a more cost-effective choice than hotels. As disposable incomes tighten and the cost-of-living crisis continues to take hold, they are a more attractive option not only for families or individuals but for businesses too. Self-catering apartments are helping to redefine travel not just for holidaymakers but for business travelers. Increasingly, businesses are opting for self-catering apartments for workers on extended business stays due to the flexibility they offer, the mod cons they bring (for example, super-fast Wi-Fi or free parking) and, of course, the opportunity they offer to minimize business travel expenses.
CONCLUSION
If you are looking for a self-catering serviced apartment in Nairobi, we offer a range of luxury apartments in the city, ideal for business travelers or holidaymakers. All our apartments offer a high quality, fully equipped kitchen, parking, Wi-Fi, toiletries, bed linen and housekeeping.
5 Benefits of a Serviced Apartment This Holiday Season
The perfect vacation or getaway has to be affordable and comfortable space to unwind. Nobody ever wants somewhere stuffy and tiny. We all want space, tranquility and privacy. And that is the reason why serviced apartments exist; to give you a break from traditional accommodation options.
Below are the benefits of a serviced apartment:
- Spacious
Regular accommodation providers are smaller compared to a serviced apartment. A typical one bedroom service apartment is around twice the size of the average hotel room. In case you are travelling with family or a group of friends, everyone gets to have their own space and privacy. Even on a solo getaway, you are guaranteed a comfortable stay in a spacious apartment with modern amenities.
2. Amenities
Serviced apartments offer a private and fully equipped kitchen to prepare special delicacies at your own time and pace. They also sport extra amenities like gyms, pools, concierge, restaurants or bars.
3. Cost effective
The rental price for serviced apartments is lower on average than that for a typical hotel. Saving money also comes in because there are no restaurant bills, bar tabs or room service charges. Guests get to come with their own foodstuffs enabling them to save a lot of money eating in rather than eating out.
4. Privacy
Serviced apartments generally offer a greater degree of privacy and luxury. They allow you to bypass the formalities and in many cases you simply can let yourself in and make yourself at home! A customized housekeeping service means your apartment can be kept clean but you can retain privacy without constant interruptions.
5. Flexibility
In a serviced apartment, you are in control of your time; you can eat whenever you want, whatever you want and you can have it any time you want. You can also come and go as you wish. Everything is per your schedule.
CONCLUSION
It is almost that time of the year when everybody seems to be looking forward to new adventures with their loved ones. Compared with a hostel, Airbnb, or hotel, a serviced apartment is a hybrid model between an apartment and a hotel. It offers the comforts of an apartment – a fully equipped kitchen, a living room, ensuite facilities and parking – while ensuring hotel-like services such as reception, gym, concierge and housekeeping.
Are you scouting for places to stay for the holidays? Try a fully furnished luxury apartment this time round!